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How We Protect Your Account and Payment Information

Your privacy is fundamental to how we operate 1xbet morocco. When you open an account with us, we collect only the information needed to verify your identity, process…

Account verification & identity checksPayment and withdrawal securityYour data access and deletion rights

Explore the Lobby Read FAQ

What Information We Collect and Why

1xbet morocco Service availability depends on jurisdiction. Users are responsible for checking local law before access.

When you register on 1xbet morocco, we collect your name, email, phone number, date of birth and address to verify your identity and meet payment regulations. During deposits through DANA, OVO, GoPay and QRIS, we record transaction amounts, timestamps and payment method details for your withdrawal

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history and account reconciliation. We also collect device information—your browser type, IP address and operating system—to detect fraud and improve how the lobby loads on your phone or desktop. Cookies help us remember your language preference and keep you logged in across sessions. None of this
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data is sold to third parties; it's used solely to run your account, process your bets, and comply with local financial rules where local law permits.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

GET IN TOUCH

How to Contact Us About Your Privacy

We've set up multiple ways for you to ask questions about your data or request access to what we hold.

Live Chat Open the chat widget on 1xbet morocco and ask about your privacy or data access. Our team responds within minutes during operating hours to answer your questions.

Email Support Send data requests or privacy questions to our support email. We acknowledge your message within 24 hours and process data access requests within 14 days.

Account Settings Visit your account settings page and choose 'Data & Privacy' to download your information, update your details, or request deletion of your account.

SECURITY & TRANSPARENCY

How We Keep Your Data Safe and Handle Requests

Your account security is protected by encryption on every deposit and withdrawal through DANA, OVO, GoPay and QRIS.

Encryption

All account data and payment details are encrypted in transit and at rest using industry-standard SSL protocols. Your DANA, OVO, GoPay and QRIS transactions are encrypted end-to-end.

Data Retention

We keep your account data for as long as your account is active. After closure, we retain records for seven years to meet financial compliance rules, then securely delete them.

Third-Party Partners

We share data only with payment processors, anti-fraud vendors and identity verification services. Each partner is contractually bound to protect your information and use it only for their stated purpose.

Cookie Control

Cookies track your session and preferences. You can disable non-essential cookies in your browser settings without losing access to core account features like your lobby and wallet.

Account Closure

Request account closure in your account settings or contact support. We securely delete personal data within 30 days, keeping only transaction records required by law.

Compliance Updates

When local law changes, we update this policy and notify you via email. You can always view the current version on this page and download a copy of any previous version we've used.

Privacy Policy Questions Answered

Below are answers to the questions we hear most often about how we handle your data, your rights, and what happens to your information when you play on 1xbet morocco.

We collect your full name, email, phone number, date of birth and address for identity verification. We also record your IP address, browser type and device details to prevent fraud. This data is required to process deposits via DANA, OVO, GoPay and QRIS and to deliver withdrawals to your account securely.

Yes. Go to your account settings, select 'Data & Privacy', and choose 'Download My Data'. We'll compile your information—account details, transaction history, and personal records—into a file you can download within 14 days of your request.

We delete your personal data within 30 days of account closure. However, we retain transaction records and account history for seven years to comply with financial regulations and anti-money-laundering laws where local law permits.

No. We never sell your personal data. We share information only with payment processors, identity verification vendors and fraud-prevention partners who are contractually bound to keep your data confidential and use it solely to support your account.

Payment data is encrypted immediately and stored securely on our servers. We do not store your full card numbers or wallet credentials. Only transaction amounts, timestamps and payment method type are kept in your withdrawal history for your records and our reconciliation.

Visit your account settings, select 'Account Closure', and request permanent deletion. Confirm your identity via email, and we'll delete your personal data within 30 days. You can also contact our support team via live chat or email to initiate the process from Medan or any other location.

Yes, we use cookies for session management, language preferences and fraud detection. Non-essential cookies can be disabled in your browser settings without affecting your ability to log in, view the lobby, or place bets. Essential cookies cannot be disabled, as they keep your account secure.

How We Protect Your Account and Payment Information

How to Contact Us About Your Privacy

How We Keep Your Data Safe and Handle Requests

Encryption

Data Retention

Third-Party Partners

Cookie Control

Account Closure

Compliance Updates

Privacy Policy Questions Answered

01 What data do you collect when I open an account?

02 Can I download a copy of all my personal data?

03 How long do you keep my data after I close my account?

04 Do you sell my data to third parties or advertisers?

05 What happens to my payment information from DANA, OVO, GoPay and QRIS?

06 How do I request deletion of my account and data?

07 Do you use cookies, and can I opt out?

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